How We Coach

• Assessment/Diagnostics and Data Gathering: Initial assessments vary depending on the needs of the client. Our assessment methodologies include:
  • 1 on 1 interviews with direct reports, peers, clients
  • Shadowing
  • 360 degree feedback
• Coaching Style: Urs' coaching is structured and results oriented. Together you and Urs focus on taking action and achieving measurable results. Clarifying vision and values are hugely important, but they remain worthless if the client does not act on the insights. Urs believes in taking steps every week.
• Long and Short Term Goals: Together you begin by clearly identifying your long term goals (such as "in three years I want to grow my business to $10m in revenue while taking one full day off work every week" or "in two years, I want my business to achieve a profit margin of 25 percent"). Urs uses different proven coaching methodologies to achieve this. Together, you then break your long term goals down into short term goals and milestones (such as "in three months I want to have a written marketing plan which will guide my growth over the next 12 months" or "in four months I want to cut my business expenses by 25 percent") and design an action plan to get you where you want to be.
• Ongoing Support: Urs stays with you and supports you through the implementation of your action plan. We both expect a lot from you and will keep you accountable for the weekly milestones you set. Urs' coaching style stimulates, challenges and motivates you to be the best you can be. When the going gets tough and the chips are down, he will provide you with strong encouragement and support.
• Face-to-face and over the phone: Urs' coaching is conducted face-to-face and over the phone. Many people are doubtful about the effectiveness of phone coaching until they have experienced it. The phone can be the perfect vehicle for coaching as external distractions are minimized. The phone is also highly cost effective in terms of money and time. Both Urs and his clients travel a lot. Coaching over the phone means that you can connect no matter where you are.
• Weekly or bi-weekly: Urs meets his clients weekly or bi-weekly. Phone calls last for up to 45 minutes and face-to-face meetings up to 60 minutes. Each meeting or call starts with a recap of the week, with milestones and goals achieved and obstacles identified. The session then follows the path which best suits the client. In addition, clients often call and e-mail Urs between their regular calls and meetings.